We're facing a cost-of-living crisis.
Disposable income has been falling at the highest rate the UK has ever seen and everyday costs like food and energy keep rising.
National Energy Action estimate 6.3M UK households are in fuel poverty.
To save money, households are forced to reduce their energy use.
However, they don't have the information needed to do this effectively without impacting their quality of life.
Smart meters attempt to provide this information, but instead only make people anxious about their energy bills.